Help centre

Choose the task you need to complete.

Keep your Tag ID, order ID or owner key ready. Never send an OTP or owner key to an unknown person.

Create or sign in to my account

One TagVomo account holds your orders, tags and chats. Partners, agents and staff sign in at the same place and choose their dashboard.

Sign in

Activate a tag

Enter the Tag ID printed under the QR and your details. We e-mail you a code, and the tag goes live.

Start activation

Find my Tag ID

Not printed or rubbed off? Scan the QR to read the Tag ID. This does not open the chat or alert the owner.

Find my Tag ID

Manage my tags

Open My account to see every tag, pause one, change who gets alerts and give a driver access with a PIN.

My account

Track an order

Use the order ID and access key issued at checkout.

Track order

Tag was damaged

Sign in, open the tag and order a replacement that keeps the same QR identity.

Replace a tag

Tag was lost or stolen

Sign in and report it lost so finders see it as inactive. Never share the Tag ID or any PIN with someone you do not know.

Report a lost tag

Become a partner

C&F, distributor, agency, field agent or doctor: sign up, add your KYC, bank details and documents, and get approved by the partner above you or TagVomo.

How to join

Medical access

Emergency fields follow owner settings. Full clinical history requires a verified doctor and patient OTP.

Health details

Still need help?

Include only the minimum information needed to identify the issue.

Contact TagVomo